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#Delta dental of tn dental office toolkit manual#
#Delta dental of tn dental office toolkit registration#

Phone number or email address associated with the service office.

Provider’s Tax Identification Number (TIN).

If you are new user, to register for the Dental Office Toolkit, ensure that you have the following information:.

If you are an existing user of the Dental Office Toolkit, you do not need to re-register.

Please check the processing policies on the claim in question for the reason the claim was denied.Īs a new user, how do I register for the Dental Office Toolkit®?

Denied: A claim that has completed processing and has been denied and/or is not billable to the patient.

Paid: A claim that has completed processing and been paid.

Estimated: A pre-treatment estimate that has completed processing and can be submitted in for payment.

You may be required to submit information for this claim to complete processing (Information Request).

#Delta dental of tn dental office toolkit manual#

Routed: A claim that requires manual review prior to processing.

What does a Routed, Estimated, Denied or Paid claim mean? This includes any claims that have been denied, declined or that have a $0 payment. Click here to view a tutorial on disabling your pop-up blocker.Ī no pay processed claim is any claim that is a $0 cost to the business. Ensure your browser's pop-up blocker is disabled. It is possible your browser's pop-up blocker is blocking this functionality. Why does nothing happen when I select Print Benefits? If this situation cannot be avoided, we suggest using the e-mail option.What do I do if the system will not allow me to pass the incomplete profile page? Phone systems that require an option to be pressed or that put calls on hold or automatically transfer calls to other phones may not get the one-time passcode. You must have access to the Phone Number or E-mail Address on file, directly or through another person, to complete registration.

#Delta dental of tn dental office toolkit registration#

* NOTE FOR LARGE CORPORATIONS WITH A CENTRALIZED E-MAIL ADDRESS OR PHONE NUMBER:Īs part of the registration process, a one-time passcode is sent to the Phone Number or E-mail Address on file with our Provider Records Department. If you have all of the above information, then you can continue the registration process by selecting the REGISTER button below.

Do I have access to the Phone Number or E-mail Address on file with our Provider Records Department?*.Do I know my business Tax Identification Number?.Do I know the State in which my Provider is Licensed?.In order to register, you must know the following information for your Dental Provider: Once you have successfully logged in, review the following tutorials to ensure you can perform your daily office tasks in the new DOT. For example, ABC Dental with TIN 123456789 has usernames ‘jsmith’ and ‘jsmith1’, the system will require a unique first name and last name for each username (ex: first name: John, last name: Smith and first name: John, last name: Smith1) Note: Please ensure businesses with multiple usernames have first names and last names that are unique to each username. When you first log in to the new DOT, you will be asked to confirm and/or complete the following information for your account:

If you are a current user of the Dental Office Toolkit, you will be able to use your existing username and password. Step 2: Know what to expect at your first login: Pop-ups will only be used to display a printable format of benefits, routine procedures, etc.The new DOT requires the latest version of Google Chrome and Adobe Acrobat Reader.Any passwords previously saved in your browser will NOT be ported to the new DOT. If you are already an existing user of DOT, ensure you have written down all DOT usernames and passwords.